Shipping policy

Last updated: October 28, 2026

Thank you for shopping with Valceri. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Jewelry typically arrives at Valceri approximately two days after an order is placed, before it is shipped onward to the customer. Our working days are Monday through Thursday. We do not work on Friday, Saturday, or Sunday.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

We ship via FedEx. FedEx delivery typically takes approximately two days after shipment, depending on the destination and shipping service. This transit time is separate from the time before shipment. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping is free unless otherwise stated in the product description. Any product-specific shipping charge is stated in that product's description.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at valceri.com@gmail.com or use the contact details in our contact information policy.